Privacy Policy

Next Door Home Construction, DBA Next Door Solar Privacy Policy

Next Door Home Construction, DBA Next Door Solar is dedicated to protecting the privacy of your information.  This Statement of Privacy will provide information regarding the ways in which information collected by Next Door Home Construction, DBA Next Door Solar is used and disclosed. By using the www.nextdoorsolar.com website, you consent to the data practices described in this statement. Please read our Privacy Policy for further details.

This Privacy Policy only applies to only Next Door Home Construction, DBA Next Door Solar:

This policy covers how Next Door Home Construction, DBA Next Door Solar handles personal information that Next Door Home Construction, DBA Next Door Solar receives. “Personal Information” is information that can be used to identify an individual.

Personal Information Collection and Use

Next Door Home Construction, DBA Next Door Solar is the sole owner of the information collected on this site. This privacy policy applies to all information collected by or which you submit to Next Door Home Construction, DBA Next Door Solar. This includes but is not limited to; personal information obtained from our website, via mobile or proprietary applications, or by email, phone or fax.

We do not share your information with anyone unless you expressly authorize it. This would be only for customers that are interested in our Power Purchase Agreement, Lease Agreement or Pre-Pay agreement. The information we collect is solely used to determine if a person qualifies for the previously mentioned programs.

We may use an address, phone number or email address that a person provides via our website or for various reasons related to solar and Next Door Home Construction, DBA Next Door Solar.

Please let us know if you do not wish to receive mailings, calls or emails from Next Door Home Construction, DBA Next Door Solar. You may notify us by contacting Next Door Home Construction, DBA Next Door Solar at admin@nextdoorsolar.com or by telephone at (805) 620-7796. Or you may notify us in writing by mailing your request to Next Door Home Construction, DBA Next Door Solar at 9800D Topanga Canyon Blvd. Chatsworth CA 91311.

General Uses for Personal Information

  • Provide you with the information, products or services you request.
  • Communicate with you about program qualifications, consultations or respond to general questions you may have.

Next Door Home Construction, DBA Next Door Solar does not share your personal information with any third-party companies without your consent collects and uses you r personal information to operate its website and deliver the services you have requested.

Personal Information is collected on our website when:

  • You input your name, address, phone number, email or other personally identifying information on any contact form on our website(s).
  • You request information or materials.
  • You submit questions or comments to us.

Children’s Privacy

We do not direct our website or marketing content to children under the age of 13. If you are under the age of 13 you should not under any circumstance provide personally identifiable information to Next Door Home Construction, DBA Next Door Solar. If Next Door Home Construction, DBA Next Door Solar determines that a child under the age of 13 has provided personally identifiable information, Next Door Home Construction, DBA Next Door Solar will immediately delete the information from our sites and database.

Protecting Personal Information

Personal Information is only accessible by authorized personnel who have a professional requirement for accessing the information. Our procedures are designed to maintain the accuracy of personal information and to protect it from misuse.

Log Files

We use IP addresses to analyze trends, administer the site, track user’s movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our general website. Once the browser is closed the cookie simply terminates. We may use session-based cookies to automatically collect the following information about your use of our website or services, web beacons and other technologies, your browser, domain name, IP address and links that you click. If you do not want your information to be stored by cookies, you can configure your browser so that it always rejects these cookies or asks if you accept them or not.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website your information is both protected online and off-line. This Security is enhanced by our firewalls protecting all of the Next Door Home Construction, DBA Next Door Solar servers. We have taken many steps toward protecting your personal information, but we do encourage you to take every precaution to protect it as well.

Links to Other Sites

The Next Door Home Construction, DBA Next Door Solar website(s) may contain links to other sites operated by third parties. Next Door Home Construction, DBA Next Door Solar does not control the information collection or privacy policies of such third-party sites. If you have questions regarding the privacy policy of such third-party sites, please contact those companies directly.

Legal Disclaimer

The material and images contained on this website are protected by the copyright and trademark laws of the United States and foreign jurisdictions; unauthorized or improper use of the material, images, and files on this website may result in violation of those laws.  Reproduction and/or digital transfer of any material on this website shall contain the copyright and/or trademark symbols Next Door Home Construction, DBA Next Door Solar or such other copyright or trademark owners as may appear, and the ownership of any such materials shall at all times remain with the stated copyright and/or trademark owners.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

Feedback

We greatly appreciate any feedback, comments or questions. If you have any feedback, concerns, or questions regarding this privacy policy please contact us at admin@nextdoorsolar.com or at 1-805-620-7796. Or you can also mail to us at Next Door Home Construction, DBA Next Door Solar, at 9800D Topanga Canyon Blvd. Chatsworth, CA 91311

Mobile Messaging

  • MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
  • Messages are recurring, and message frequency varies.
  • Contact Next Door Home Construction, DBA Next Door Solar at (805) 620-7796 or admin@nextdoorsolar.com for HELP or to STOP receiving messages.
  • Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to admin@nextdoorsolar.com or (805) 620-7796. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
  • You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
  • Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Next Door Home Construction, DBA Next Door Solar will not sell, rent, or share the collected mobile numbers.
  • No Data Transfer: Clearly state that consumer data will not be transferred to external organizations under any circumstances, even with consent.
  • Unauthorized Sharing Prevention: Provide detailed policies on preventing unauthorized sharing of user data.
  • Security Measures: Include specific security measures or protocols to ensure data protection.

Data Encryption

  • Encryption Standards: All sensitive user data, both at rest and in transit, must be encrypted using industry-standard encryption algorithms (e.g., AES-256 for data at rest, TLS 1.2 or higher for data in transit).
  • Encryption Key Management: Encryption keys must be stored securely using a hardware security module (HSM) or equivalent key management service. Access to encryption keys is restricted to authorized personnel only.
  • End-to-End Encryption: For communication involving user data, end-to-end encryption must be implemented to ensure data is encrypted before leaving the user’s device and decrypted only by the intended recipient.

Access Controls

  • Role-Based Access Control (RBAC): Access to user data is granted based on the principle of least privilege, ensuring that only authorized users with a legitimate need can view or manipulate the data.
  • Authentication: Strong multi-factor authentication (MFA) must be used for all systems handling user data, with enforcement for all access requests to sensitive data.
  • Session Management: User sessions should be automatically timed out after a defined period of inactivity (e.g., 15 minutes). Users must re-authenticate after session expiration.
  • Data Masking: When displaying sensitive data to authorized users, data masking techniques (such as partial masking or tokenization) should be employed to protect against unauthorized access.

Regular Audits

  • Audit Trails: All access to user data must be logged, including user IDs, timestamps, actions performed, and any changes made. These logs must be tamper-proof and stored securely.
  • Periodic Audits: Conduct regular (quarterly) internal and external audits to assess the security of user data and ensure compliance with this policy. These audits must also review access control mechanisms, encryption practices, and data sharing procedures.
  • Incident Reporting and Investigation: Any suspected unauthorized access or data breach must be immediately reported, investigated, and documented. A thorough investigation should identify the root cause, and corrective actions should be taken to prevent recurrence.

Data Sharing and Third-Party Access

  • Third-Party Agreements: Any third-party service provider with access to user data must sign a data processing agreement (DPA) that complies with applicable data privacy laws and outlines their obligations regarding user data protection.
  • Data Minimization: Only the minimal necessary user data should be shared with third parties, and sharing should be done only for explicit, authorized purposes.
  • Monitoring Third-Party Compliance: Regular assessments must be performed on third-party providers to ensure they adhere to the same security standards and protocols outlined in this policy.

User Education and Awareness

  • Employee Training: All employees must undergo regular security training to understand data protection best practices, security protocols, and their responsibilities in protecting user data.
  • User Awareness: Users must be informed about their data rights, including how their data is protected and how they can request deletion or corrections of their data.

Policy Enforcement and Compliance

  • Violations and Penalties: Any violation of this policy by an employee or third party will result in disciplinary action, up to and including termination and legal action, if necessary.
  • Continuous Improvement: This policy will be reviewed annually to adapt to emerging threats, legal requirements, and technological advancements.